FAQ on Programmatic Issues
- Q: As a new student, how do I activate my GT computer account so I can register for classes?
A: Login to: https://passport.gatech.edu/
Click “I need to activate my account (Students Only)”
Enter your GTID and birth date (MMDDYY)
- Q: I cannot login to my student Oscar account. How do I reset it?
A: Please see: https://passport.gatech.edu/
- Q: I cannot login to my GT computer account and cannot reset the password either. What should I do?
A: To reset an Oscar password back to your birthday (MMDDYY), students should email a request to email@example.com. Be sure to include your full name and GT ID# in the email request. To reset an email password, students in Shenzhen should bring identification to GT-Shenzhen Program Manager Mr. Zhiya Wang in person. Mr. Wang will then follow a required GT procedure to request for your password to be reset by Ms. Warren. The new password will be forwarded to and distributed by Mr. Wang and you should change it immediately. Your physical presence is to prevent fraudulent activities.
- Q: Today is the first day of the registration period. I would like to sign up for classes as soon as possible but the system does not allow me to register until 3 days later. Is there anything wrong with my account?
A: The Registrar’s Office assigns registration time ticket for each student. According to the above page, “Time ticket assignment is based on earned hours.” Since new students have earned 0 credit hours, it is typical that their registration time ticket is for a later period. Just try to register early during your assigned registration time period.
- Q: I have a registration hold on my account for incomplete documents. How do I submit my final undergraduate transcript and degree documents?
A: When transcripts or degree documents are incomplete in your student file, a hold will be placed on your registration; it must be cleared or deferred before you are allowed to register. You will need to submit your final transcript and degree certifications (native language and English) to us before the end of the first semester. These documents must be official/sealed. If you applied to the GT-Shenzhen MS ECE program when you were a senior undergraduate student, the Graduate Admissions Office typically only has the transcripts reflecting the first 3 years of your undergraduate studies. Please submit your final, official transcripts and degree documents (unopened native language and English versions) to the GT-Shenzhen office in Atlanta (see Contact Us page) by the end of the first semester to clear the hold on your registration. Arrangements will be made to allow new students to take GT courses during the first semester. However, it is the students’ responsibility to submit all required academic documents to ensure that registration holds are removed permanently after the first semester. You may either bring them to GT-Shenzhen or have them sent to Ms. Warren (see Contact Us page).
If your university provides secure electronic certified transcript service, please see https://grad.gatech.edu/supporting-documents for more information.
- Q: If I participate in an internship during a GT-Shenzhen semester, will my transcripts show such experience?
A: For the semester that you engage in an internship, you can register on OSCAR for the COOP 6012 course that does not charge any tuition. Your transcripts will indicate “Graduate Co-op” for that semester. To be eligible, your internship must last at least 14 weeks and it must be relevant to your major. Since this involves quite a bit of paperwork and coordination among three different GT offices, internship students who wish to register for the graduate co-op course must declare the intention of doing so by the last day of classes in the semester prior to the internship semester.
- Q: I am accepted into the MS degree program at GT-Shenzhen. Can I study at GT-Atlanta for a period of time?
A: Yes; you can exchange to GT-Atlanta, subject to as an exchange student.
- Q: I would like to spend the last semester at GT-Atlanta as an exchange student. How do I apply for the exchange?
A: First, read the conditions of exchange. Contact the GT-Shenzhen Director Prof. Zhou approximately 4 months before the start of the exchange semester indicating that you have met the exchange criteria. You will provide some basic information needed for the DS-2019 request form to the GT-Shenzhen Director, as well as a bank statement showing sufficient financial resources to pay for your visit to Atlanta. If the bank statement is in the name of a family member, you will need to provide a signed statement in English and Chinese from the sponsor indicating his/her willingness to support you. From that point on, expect to receive the DS-2019 form in approximately one month’s time. You will then use the DS-2019 form to apply for J-1 visa at the US Embassy or a US Consulate.
- Q: I see many courses listed for the “video” campus. Can GT-Shenzhen students sign up for any of those video courses?
A: In order to manage costs and ensure adequate staffing for exam proctoring etc, only selected video courses are made available to GT-Shenzhen students. Those video courses will have a section code QSZ (Q for video, SZ for Shenzhen) and will be announced on the GT-Shenzhen website. When you login to OSCAR during the Phase I or Phase II registration period, you will only be able to see RSZ (Shenzhen on-site) and QSZ (video to Shenzhen) courses. All GT courses are coded with campus restrictions – Shenzhen and video (distance learning) are separate campuses.
- Q: I am really interested in a particular video course that is taught from GT-Atlanta. Can I request for it to be added to the GT-Shenzhen video course offerings?
A: If at the end of the Phase I registration period, the video campus section (section Q) has at least 5 students registered for the course, we can consider adding a Shenzhen video section (section QSZ) to the GT-Shenzhen course offerings. However, the decision is subject to the approval of the course instructor, as well as GT-Shenzhen fund availability. Please know that many courses have major restrictions or are tuition differential programs meaning that students in those programs pay higher tuition. Under those circumstances, we will not be able to request QSZ video sections for Shenzhen.
- Q: How do video course students turn in homework and exam papers?
A: Students should upload the electronic or scanned version of their homework to their account in Canvas. You can use the scanner found in any GT-Shenzhen office. Remember to include a cover sheet to each homework assignment. The GT-Shenzhen office scans all exam papers and submits to DLPE.
- Q: How do I get the textbooks?
A: We will announce courses and the corresponding textbooks for the following year as early as possible but usually no later than 3 months in advance. You can comparison shop for textbooks at many online vendors such as www.allbookstores.com and have the books shipped to you. You may also find in China, international editions of some of the textbooks that we use. For example, you may check with the following book sellers:
If international edition of the textbook is not available, the program will provide 1-2 copies of the textbook to be placed on reserve at GT-Shenzhen. Please note that copyright policy from the Board of Regents must be followed.
- Q: When applying to a position with Company Y, I am asked to provide enrollment or degree verification. I followed the link on the GT Registrar’s website to the National Student Clearinghouse, entered my information, but was given an error message. How do I obtain an enrollment or degree verification?
A: The US social security number (SSN) is needed to use the Clearinghouse Student Self-Service. Since GT-Shenzhen students do not have the US SSN, the verification will have to be requested by using the Verification Request Form found on the Registrar’s website. Check “Certification of Degree” or “Certificate of Enrollment” under the “Type of Verification” field. For “Special Instructions”, indicate that you are a GT-Shenzhen student, you do not have the SSN, and thus cannot request enrollment verification online through the National Student Clearinghouse. Click here for a sample completed enrollment verification request form.
- Q: I will be applying for summer internship program. I have already requested the Certificate of Enrollment on the GT Registrar’s website; however the program has a special form of their own that is also required. What do I do?
A: Please submit the form, with instructions on where it should be sent (and the deadline) to firstname.lastname@example.org .
- Q: What is the recommended GT course load per semester?
A: If summer will be your last semester and you plan to exchange to GT-Atlanta during that semester, you should take 4 courses each in the two previous semesters and take 2 courses during the GT-Atlanta summer semester. For other scenarios, we recommend that you take courses according to one of the following patterns: 3-3-4 or 3-4-3 or 4-3-3. In any case, the number of courses should add up to 10, and the course combination should enable you to meet the MS ECE degree requirements. Even though you are used to taking 7-8 courses per semester as an undergraduate student, GT courses are fast-paced and are challenging because they are taught in English.
- Q: I have received low grades in some of the courses. Can I repeat the courses and substitute with new grades?
A:You can re-take any course, but both the old and the new grades will stay on the transcript and enter into the GPA calculation.
- Q: My term GPA is low and I have received a “warning” status on my transcript. If my performance improves next term, will the word “warning” disappear from my transcript?
A: As a Masters student, if your term GPA and your overall GPA rise above 2.7 (out of 4.0) the next semester, you will be considered in good academic standing and you will not receive a warning status for that semester, but the word “warning” will remain on the transcript for the term that your GPA was deficient.
- Q: Some of my course grades are low and I am worried about not being able to graduate. Can I take more courses to make up?
A: Yes, you can take more than the minimum required number of courses for your degree. By taking more courses, you allow yourself the possibility of raising your GPA (you will need to gauge yourself, how much GPA improvement you can possibly achieve). You should use your best set of courses for your degree petition, assuming that the combination of those courses meet the degree requirement. You can omit certain courses from your degree petition, but all course grades will appear on your transcript. The program tuition assumes that each student takes a total of 10 courses; additional tuition will be assessed if you take more than 10 courses in total.
- Q: I have over-committed this semester and wish to drop a course. How do I do that?
A: First, discuss your situation with the GT-Shenzhen Director Prof. Zhou. Dropping a course is only possible before the official drop date for the semester as specified on the Georgia Tech calendar. Once Prof. Zhou has discussed with you the consequences of the course drop and how you may make up for the lost credit hours, you can drop the course via your student account on OSCAR.